Swissotel Sarajevo

I visited Sarajevo with my family in early May and stayed for a weekend. I was there with my spouse, an 6 year old son and in-laws. Our experience was simply amazing and one of the best hotel experiences we ever had. We were greeted by Hasan, a lovely man who went above and beyond to ensure we had the best possible experience, he recommended restaurants, shopping spots, places to see. The breakfast experience the hotel provides was amazing, we were overwhelmed by the kindness and hospitality that every employee displayed. It was as if my own family owned the place. It is without a doubt the only place I will ever stay when visiting Sarajevo.

I stayed at Swissotel Sarajevo for five nights and had an amazing experience. Check-in was quick and easy, the facilities were brilliant, and the service was outstanding. My room was really spacious with a beautiful mountain view – couldn’t have asked for better! The spa was fantastic too, and the staff there were so helpful. Big thanks to Salma at reception for sorting out a late check-out for me as I had a flight later in the day – really appreciated it! I work in the travel industry and deal with a lot of luxury hotels, and I have to say Swissotel Sarajevo really impressed me. I’ll definitely be recommending it to my clients, friends, and family. The staff here truly go above and beyond. Highly recommend!

Very good experience overall. Friendly and helpful staff, great location, tasty food, and everything was clean and well maintained. The hotel is also kid-friendly – there’s a playroom for children in the same complex, which is a big ➕️ for families. (Closed on Sundays) Parking is €15/day or just across the hotel. In the hotel bars, make sure to say you're a guest – you’ll get 40% off. The spa is a bit poor and feels worn out