Swissôtel Resort Phuket Patong Beach

Very good visit to this hotel, it was first time staying at Swissotel but have visited many accor properties and this did not disappoint. Very personal service at this hotel, at the checkin counter after paperwork was complete, the girl working at front desk personally escorted us to our rooms and explained every detail of the hotel and waited for our luggage to arrive. Location is amazing, very close to everything and no noise at all so can get a very good nights sleep. Two swimming pools I particularly enjoyed the rooftop pool on level 7. This hotel has a lounge for members and can also be accessed by everyone if paid, I have to give a special mention to everyone involved in this lounge as it is absolutely amazing. Free water, tea and coffee all day and 5-7pm canapés, beers, cocktails and wine. Roxane and Maria from the lounge greeted us everyday with a big smile and by our names. All the staff in the hotel extremely nice and polite, very good service. Breakfast has a very good selection and many choices for everyone. I was a bit disappointed to see many people taking food with their hands and not using utensils although this is no fault of the hotel, there are many signs asking people to follow this basic common courtesy. I have read some previous reviews complaining about towels missing and room service, to be honest I did experience this also on one day, I mentioned it to a member of the team and within 2 minutes I had a fresh delivery of all towels. Overall if there was an option for 6 stars I would give all 6, thanks to all members for the Swissotel team Patong.

Had a great time rooms were nice and the cleaners did a great job. The staff are very organised and helpful. The breakfast was great and the food was good. The pool area was nice clean relaxing. The pool bar guy named jhon was very helpful and courteous he was always polite and went the extra mile from mixing drinks looking after people while also being a good mentor for the otger staff while being chilled and relaxed. I would go back there and stay. For sure.

I found the hotel to be very nice. I had a beautiful studio suite and the cleaners done a great job. I like the Club lounge on the 7th floor with cocktails and canape's in the evening. Breakfast up there was very good as well. Thanks to Lekki for being a great host. The kids club is an awesome area for the kids so the adults can at least get a few hours chilling by the pool on the 3rd floor or up on the roof. Thanks to John at the pool bar for great service and food was exceptional. Will definitely be staying there next time.