Tenuta Don Carmelo

The highlight of this hotel is, without a doubt, the staff. They’re incredibly welcoming and genuinely kind. Special shout-out to Chiara—I’m traveling with my infant son and hadn’t reserved parking, and they were already full. Without hesitation, she said, “I’m not letting you go find parking with your kid. Leave your keys—we’ll take care of you.” That kind of care made all the difference. The hotel itself is spotless and beautifully maintained. The breakfast is excellent, and it’s just about 800 meters from the city center. I’m already looking forward to coming back.

Loved the breakfast and room with a patio and cappuccino in the morning and the focaccia and the lovely friendly staff. Gratzzi Mille I also loved the entrance kitty

Myself and family stayed here for roughly 2 and a half weeks due to a family emergency landing us in the area. Despite the circumstances of our being there, this hotel went above and beyond and delivered an amazing experience. They honestly helped us through a very tough time. Every single staff member was helpful. Every single staff member was polite. The breakfast staff was phenomenal and the breakfast offerings were delicious. I particularly enjoyed the Pasticciotto. Front desk staff were very accommodating and jumped to assist with even the slightest things. They also happily called a local taxi service when needed. The doormen/ bar staff were exceptionally gracious and assisted the mobility impaired members of my family with an electronic ramp down the front-entrance steps. The beds were comfortable, and the rooms were always kept up well. Housekeeping staff were extremely responsive to even minor requests Even in poor circumstances, this was honestly the best hotel stay I have ever had. To all the staff, my family thanks you.