Thatchers Leatherhead East Horsley

Exceptional Hospitality and a Truly Comfortable Stay We visited the hotel for 3 nights for a company conference which was being held there. It was just over an hour from London centre on the train, or uber so we took the advantage of going into London centre while we were over there. All of the staff at the hotel went above and beyond to make our stay as comfortable as possible. From the warm welcome we received at reception very late on, after a long and difficult journey, to the attentive and efficient food and beverage team, every interaction was a pleasure. We were honestly pleasantly surprised, this was one of the nicest experiences we’ve had at a in this country, and we’ve stayed in many hotels here. The level of service and genuine hospitality really stood out. The hotel has been recently been refurbished and although it hasn’t lost its traditional feel, it feels lovely, clean and modern. Our family room was very spacious! It was probably one of the hottest weekends of the year, so we were relieved to find a decent fan in the wardrobe which kept the room cool. The beds were really comfy and it was nice that the extra bed wasn’t a sofa bed, as our daughter is nearly 18. The room for our conference was lovely with a stunning balcony which elevated the room and the food was excellent! Highly recommended!

Lovely hotel. Our room was lovely and clean. The bed was very comfy and we had a great nights sleep. Tea and coffee making facilities in the room but only full fat milk. We attended a family event with a buffet which was outstanding, a great food selection and very plentiful. The staff are great and nothing is too much trouble. I would certainly stay again

Our room (201) was one of the smaller ones but very clean and comfortable none the less. We stayed the weekend of 26/27July 2025 and the refurbishment of the bedrooms is 65% complete. They are still in the process of upgrading the WiFi to all of the rooms so if you do have poor reception tell them so they can do something about it. Everything else was way above expectation - the staff were amazing and a shout out to Nick the area manager and Brad the new General Manager and all the other staff were so friendly and helpful. The restaurant food was very good as was the breakfast. There is also free parking which is a rarity at hotels these days. It's in a great location and I will definitely be going back- it was great value for money as well. Thank you for a lovely weekend.