The Alpina Gstaad

Stunning hotel with magical views. The staff are very helpful and enjoy their work. They can't do enough for you. The location is amazing, and there is a shuttle service that will drop you off and pick you up in town. That can easily fit a buggy in without taking it down. The kids club is wonderful well equipped but opens late 11 and closes late 9pm 9.30- 7pm would be better hours for the children they cater to in my opinion, and Angela is very kind and caring and does a fantastic job with all ages. There is a clean and safe playground and a cinema room that can be booked out. It's a child friendly place but designed around adults' enjoyment. The spa is beautiful and the facilities are perfect for a romantic relaxing stay. The food is perfect. Every meal is delicious, especially the lobtser at the buffet bbq, and the dim sum at breakfast, which sadly I left trying till near the end of our visit. The beds are very comfortable even with a bad back and the rooms have everything you could want the slippers are the best I've ever experienced at a hotel and make you feel right at home. I would live here if I could it's that good.

We went to the day spa there, for 140 CHF. The service is one of the best I encountered so far, it’s definitely more than 5 stars. The changing rooms were very luxurious and there was everything you might need there. The pools are nice especially the outside one. It was calm and relaxing. We also took a drink at the lobby, people were playing live music and that really enhanced the experience. I wish I could let a comment about the rooms but unfortunately we couldn’t afford the night price 😉

From the moment we arrived at The Alpina Gstaad, we were treated to an experience that can only be described as flawless. This is not just a luxury hotel — it’s a masterclass in refined hospitality. The staff were absolutely incredible. Warm, professional, and intuitive — they anticipated every need before we even had to ask. From the front desk to housekeeping to the restaurant team, every single person we interacted with was genuinely welcoming and focused on making our stay unforgettable. What truly sets The Alpina apart is the unmatched attention to detail. Every corner of the hotel reflects thoughtfulness and care, from the beautifully curated interiors to the smallest gestures — a perfectly timed refreshment, a handwritten note, or the way the staff remembered our preferences. The rooms are not only luxurious, but also incredibly cozy, with stunning views and touches that make you feel both pampered and at home. The spa is a sanctuary, the restaurants are world-class, and the atmosphere throughout the hotel is serene yet sophisticated. This is one of the rare places where five stars truly mean something. The Alpina Gstaad doesn’t just meet expectations — it exceeds them at every level. We left feeling genuinely taken care of, and already can’t wait to return. A heartfelt thank you to the entire team — you’ve created something truly special.