The Billesley Manor Hotel

We had a fabulous birthday lunch here today. From initial email correspondence to the event today, staff have been pleasant, accommodating making our day perfect with memories we all will remember! The food was exquisite and we felt completely looked after. We had time to enjoy the grounds and take in the beautiful surroundings. Thanks

The outside and the grounds are beautiful. The location is near town and Ubers are available. Inside is nice but could be improved. It was not what we expected in a portfolio property. There is no elevator. The route to our room involved narrow spiral stairs and multiple doors. The carpet is in great need of replacement. The king bed is actually 2 singles pushed together.

Lovely location, listed building with nice gardens which appeals on first arrival, unfortunately it's all downhill from there. Permanent queue at reception with 3 staff behind the counter but only one serving customers is the norm. Can't get a meal in the restaurant despite numerous empty tables. No lift, I know it's a listed building but there are numerous other listed buildings with lifts, or reasonable alternatives. Dirty rooms, ridiculously low bar tables, limited unimaginative menu's in both the restaurant and bar, very slow processes around reception - a lovely old building in a great location very poorly managed!