The Boathouse & Riverside Rooms

We highly recommend. We celebrated our daughters birthday this evening at the Boathouse and from the moment we arrived we were made to feel welcome, nothing was too much trouble. Very attentive staff, the food was very tasty and cooked to perfection. We had a wonderful evening and we would Highly recommend!

The location of the hotel is perfect for exploring the surrounding area. Short walk into Chester center is a bonus as city parking is expensive. The service we received during our stay within the pub area was exemplary. Nothing was to much and the staff were very chatty and made us feel very welcome. Being right on the river made it for a lovely view whilst dining. Be aware during nice weather this property is a somewhat local favourite so does get very busy at times. We had food during our stay both nights. The young girl that served us our Sunday lunch was fantastic. Very friendly and was interested about how out day had gone. Only a few things to note that stood out during our stay, there is no WIFI in the rooms themselves and there was no room safe. The beds were comfortable and the room was clean and tidy. Good pressure on the shower and the shower enclosure was very big a spacious.

Service was slack at best. Room were adequate. Cleanliness of views to river were terrible. Garbage around rivers edge around hotel .. terrible. Should be cleaned up. Meals were not great. Small portions for a large price. Breakfast service.. terrible. Had to send waffles back as I couldn’t cut them with my knife. Short staffed. My recommendation would be a 3/5 stars. I would not return. The potential is there to be a great place but the hotel owners need to invest in this property with good staff and cleanliness of surroundings