The Claridges New Delhi

Happened to stay here on my professional visit to Delhi. The rooms are very spacious & comfortable. It has a traditional look & feel with modern facilities. The service staff are courteous & the food was better. I feel they can have more options in the spread. Overall happy with the experience

We stayed in this beautiful property for 5 nights and 6th days . From 7th to 12th july . What a beautiful property. Loved the decorations and flowers setup which changes every 2 to 3 days . Staff are courteous and well trained . Highlights : Our second time in this property and we were recognized and welcomed back . It’s was our Anniversary celebration and the staff had handwritten card with cake and beautiful flowers in our room which caught us with pleasant surprise. Breakfast is amazing , only thing which I did not like , I was denied coconut water when asked for. Did not expect a 5 star property with premium price to say they do not have coconut water . Visited the spa and the lady assisting was lovely , she accompanied me with all my stuff back to my room . Bidya at the reception was lovely . Forgetting some more names, the lovely guy with spectacles who recognized and welcomed back my husband and me and took us to our room ,he even assisted me to the car with luggage when I checked out . Would definitely come back .

Classic case of how one person can completely change your image of a venue. Praveen at the main door needs to be a little more professional and not shut gates at the face of guests in a way that physically slams on their shoulders.