The Cliff Hotel

This place is magical!!! Every single staff member made my family feel like family. I’m obsessed with at least 15 of the staff. They are incredible. The rooms are perfect (spacious, cool, clean, comfortable, luxurious). The views of the pool and the water from the cliff is breathtaking. The food was delicious. The massages were outstanding of this world. The exercises classes were fun and challenging. I want to come back asap. This place is a must.

Enjoyed a lovely time here with my girlfriend’s family. There was 10 of us. The staff made us feel like family. The food was outstanding at Zest and pool and bar service top notch. I highly recommend the spa services too. Stay here when visiting Negril.

My sister and I have just spent 7 nights at the Cliff. It's a beautiful location, however in my opinion it is lacking a lot. The rooms are clean and spacious and well equipped with all what you need. Although, I expected the Cliff to be a quiet place to visit and we always avoid large, busy chain hotels. Unfortunately, the hotel was a dull place to stay and there was no evening entertainment. I was particularly suprised that no one from management checked in with us to find out if we were enjoying our stay. This is very unusual for a Jamaican hotel.There were two members of staff who were exceptional - Deano and Tamara- There was a reasonable selection of food for breakfast, lunch and dinner. The Jamaican dishes were fairly tasty, we found that the oxtail and curry goat required longer cooking and was quite tough and not enjoyable. The head chef did not appreciate my feedback about the ribs being burnt and not tender. Based on the reviews I thought I had made a good choice choosing the Cliff. As a result of our experience, I would not return or recommend the Cliff to friends & family as well our travel company. Fortunately, we are now spending a week at the Jamaica Inn in Ochio Rios, which has already demonstrated excellent customer service and communication.