The Concord Hotel And Suites

The service is very prompt and the rooms are quite spacious. The bathrooms just work. However the water seemed yellow tinted and hot water pressure wasn't adequate. They rooms on the upper stories have a good view of the city. The receptionist is extremely helpful and well spoken. The staff is very polite and mostly speaks and understands English. The only language barrier I faced was a little bit in the 24x7 restaurant. But the staff was quick to get someone who spoke English well. In the Umami restaurant too, the staff was extre helpful and got us food AFTER closing time because our arrival was delayed due to factors beyond our control. The ataffw as requested to give us a room with a bath tub and they were more than happy to assist us with all our needs. 5 stars across the board for this place!

We eat often at this place. We are there almost every week to either swim, or for sauna or steam bath and to eat. We really like the indian restaurant upstairs. I once forgot my gold ring in the bathroom down stairs. I called and the reception we found it. Another time i left my lipstick on the table and they kept it for me until i came to pick. Authentic Indian food!

We visited in July 2025. Pathetic service. The staff is quite undertrained. The communication is not proper. Umami restaurant is very horrible. We had to wait for dinner for 3 hours as the service was dead slow. There was one manager just roaming around, least bothered about what is going on. The waiter/chef didn't take the order properly and came with wrong orders. This is after waiting for 2 hours. It was also taking then 1 hr to get back to us and tell that items are not available in the kitchen. Didn't expect this at all. Would not recommend this hotel. Not worth it at all. Also, the bathroom faucet was coming off, the cosmetics stand was broken. They have not even bothered to repair it. Even 1 star is high for this place, but unfortunately can't give lower rating than 1 .