The Court A St Giles Hotel

We got a great deal on this hotel which is the only reason we stayed. The room was spacious but desperately in need of a thorough cleaning. My husband and I were both pretty grossed out by the old, stained carpeting and general wear and tear of the furnishings. This hotel could be spectacular if it got an overall refresh with new carpeting and a good cleaning. We will not be staying here again, despite the good deals.

Old. Dated. Tired. I've never stayed in NYC before. I imagined it costing a lot more. I guess this would be considered a budget hotel. For that I'm delighted that we had a bug-free option! The description online was nothing like reality. It is basic and plain, and gave us a place to shower and sleep. For whatever reason they "upgraded" us to a two room suite. One room had decor, the other didn't. There was a massive headboard covered in velvet fabric. I have a dust allergy so I'm pretty sure that, and the old carpet, contributed to my sinus flare-up. I did sleep well; the mattress and pillows were great. The bathroom hadn't been cleaned well. We called to have it cleaned after the maids had already been through. You can see the Chrysler Building from the room, but can enjoy it due to the dirt and grime on the windows.

The only good thing about this "hotel" was the location. It is certainly not a 4 star hotel as is is being advertised as. The hotel lobby is small, the front desk seems under staffed, and to rooms are older and dimly lit. Our first room the air conditioner wasn't working, they tried to fix it for us, but the electric fuse kept tripping so they gave us a different room. The new room AC worked but now toilet wouldn't flush. Had to call and they sent maintenance up to fix the toilet. He said the building plumbing is old. Later when we showered the tub barely drained so we were standing in a pool of water 4 inches deep while showing. Overall very dissatisfied with our stay. Hotel refused to refund us or cancel our stay, otherwise we would have booked a different hotel. Do yourself a favor, pay a little bit more and get a much better hotel.