The Crown Hotel Napier

Hired last minute for a meeting, very responsive and helpful team, Marina was so lovely! The price was good value considering the timing and much cheaper than many other local options for board room space. The room was lovely and well set out, plenty of light, comfortable and perfect size for our group of 14, with complementary water and mints. We also had access to plenty of resources at a reasonable additional cost, including whiteboard and TV to connect to. We ordered lunch and tea/coffee which was delivered promptly, was good quality and plenty to feed our group. The air conditioning was quite warm but was fixed quickly. The area was nice a quiet and well presented, plenty of parking and a great location right across from the beach. There's coffee shops and a convenience store nearby too.

We were staying here 2 nights 7th-9th April 2025 during our North Island road trip. We are from Sydney with a group of 6 travellers booking 2 bedrooms suite and one bedroom. The room was not special , very basic , the reception didn’t seem very pleasant and the location was not in the center of Rotorua. I recommend to stay near the centre . There are few restaurants and pub within walking distance but everything was quiet, might be Monday night when we arrived. The car park was quite tight , we had 7 seater car & it was struggled to get in and out . The reception person should be improving for customer service. The value of money is ok , price was average . Napier is lovely area to visit for wine and view at Te Mata Peak.

We had a one bed suite that was a very good size, separate bedroom and huge bathroom with bath. Lots of pillows and bathrobes provided. Room very modern and clean feeling. Great location near the water and great restaurants. Downside was the aircon didn’t seem to work in the bedroom so it was very warm at night and opening the windows meant we were woken by noise in the morning. Only one towel each meant every day I wanted to wash my hair I had to ask for another towel that was then taken away next time housekeeping came. But overall a good stay.