The Darling at The Star Gold Coast

We stayed at The Darling at The Star Gold Coast during our wedding week and were absolutely blown away by the experience. Upon arrival, we were generously upgraded to the Penthouse, which was a beautiful surprise and set the tone for what became an unforgettable stay. Every touchpoint—from valet to reception to room service—delivered genuine six-star service. The staff were warm, professional, and went above and beyond to ensure everything was perfect. We originally booked for three nights but ended up staying a fourth simply because we didn’t want to leave! A huge thank you to the entire team and to the leadership behind such a luxurious and exceptional experience. We’ll definitely be back and can’t recommend The Darling highly enough.

We stayed two nights, amazing The Darling GC experience. No complaints at all, will definitely be coming back…. Thank you for the ultimate services

I've syayed here several times and it's usually such a treat because I tend to stay positive. But when i notice things that happen over and over again that's when i feel the need to say something. One of the ladies at the front desk could be a little warmer and friendlier, I've checked in and out with her twice now (about a year apart) and she gives off a bit of an aloof vibe. I've worked in very high end hotels internationally for many years (Aman Resorts, Four Seasons etc) and you wouldn't want cold staff who seem to look down their noses at your guests to be greeting them. The woman on the phone when I called to add a room to our reservation was rather short as well. The pool ordering would also be better if you could just order straight from your phone using the QR codes provided, put your name and room number down with a credit card to guarantee for payment if necessary. When I called the front desk at around 9pm the phone just rang forever, i tried twice and no answer both times, not even diveeted to an operator or another department. The snacks at the minibar in room used to be complimentary, but now they're a rather high priced charge, i understand charging for minibar, but maybe start off small, because $13 for a tiny chocolate bar that used to be free is just plain robbery. I also noticed a shift in bath products over the years, it used to be Balmain products which are very nice, with subtle and luxurious scents, now it's Jo Loves by Jo Malone which have much harsher smelling products. The beds are a little too soft for our liking, feels like your being smothered, sinking into cushioned oblivion. Other than that, we love the rooms, love that it's soundproof so you cannot hear the traffic below. Love the colors, the spaciousness, the cleanliness, and that it's attached to the Star Grand and all of its restaurants via the casino. The room service was quick and friendly. We'll be back again, but hope to see improvements, especially in the service side of things.