The Devon Valley Hotel

The food and hospitality were exceptional. We were served by an incredibly welcoming, knowledgeable, and friendly waiter who went above and beyond to make our evening truly special and memorable, making us feel genuinely valued and cared for. Will definitely be returning.

A Memorable Stay with a Few Winter Hiccups We recently stayed at Devon Valley Hotel and overall had a wonderful experience. The setting is absolutely beautiful — nestled in the vineyards with stunning views and a peaceful atmosphere that’s perfect for a relaxing getaway. The staff were friendly, welcoming, and always ready to assist, which really made us feel at home. Our room was spacious and well-appointed, with plenty of cozy blankets provided, which was much appreciated during our winter stay. However, we did encounter some issues with the room heating. Unfortunately, the main heating did not work, and although a small oil heater was supplied, it wasn’t quite sufficient to warm up the whole space, especially when moving around. The gas fireplace also didn’t work, which was a pity, as it would have added both warmth and charm to the room. Despite the cold, we enjoyed our stay — the hotel’s ambience, lovely surroundings, and the excellent service more than made up for the discomfort. We’d love to return, especially in warmer months, and we hope the heating issues will be addressed soon to ensure an even more comfortable experience in winter.

we've lunched here several times before. So early March ,my sister and i phoned to get information. a few days later i made a booking, didn't take the name of the person but i knew the time as I've send my family a confirmation message that the booking was made. then a few days before the lunch i wanted just to confirm as i never received a sms to confirm the booking. Firstly i dealt with a lady from accounts that stood in for the reception staff. i stated my case and she continuously said i never made the booking as it was not on the system and they don't work any other way. then she also said i heard incorrectly re the info i got. the more i wanted to explain the more she started talking louder and shouting. NO apology from or that she will follow up. i then asked that the manager phone me back, whereby i had to phone him. stated my complain and he then said he has professional staff.. he was not willing even to ask the staff about the booking that was never done or the incorrect info that was given to us..ALSO no apology , only thing he asked was do you want to make the booking or not..yes i'm upset,, people make mistakes. that's why you learn from it and apologize, but not Devon Valley restaurant manager and staff..They will not apologize to customers, but they will speak down to them. I've been in this industry for a long time myself. to me it was not about the info that was given incorrectly or even the booking that was never taken down, but about the way they speak down on you and not apologizing or even that they will follow up where it went wrong they're side.