The Dragon Hotel — 4-Star Luxury Hotel in Swansea, United Kingdom
★★★★ 4-Star Luxury Hotel

The Dragon Hotel

Swansea  ·  United Kingdom  ·  The Kingsway

3.7 1167 guest reviews

About The Dragon Hotel — Luxury Boutique Hotel in Swansea

The Dragon Hotel is an exceptional 4-star hotel in Swansea, United Kingdom. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, golf, and more with the personalised warmth that defines great boutique hospitality.

Guest Reviews 3.7 / 5

Chas Dawes
★★★★☆ Aug 2025

This hotel is well located in the City, just a few minutes from the railway station. I only stayed the one night being in the area but yes, I can concur that the hotel is dated as such, but the room was quite sizeable, clean & comfortable so that is always a positive for me. The bathroom was also a decent size as well.

Daniel Sparkes
★★★★☆ Jun 2025

3.5 stars would be a more realistic score. Location is amazing, right next to the city centre, several shops within a few minute walk. And approximately 15 minute walk to the beach. Great city view from the window. Rooms are pretty big, as are the bathrooms. Large TV too. Bed was comfortable, and slept well (if you are a light sleeper, it is next to a busy road. And this may make it hard for some people to sleep). Staff were polite, and helpful. 2 biggest downsides; the headboard was filthy, whilst the bedding itself was clean, some parts of the room were very dirty. There is only 1 working elevator, which can carry 3 people at most, and it's pretty slow. As for the hot water (as a few people mentioned that in other reviews), I found if you turned the shower on for a few seconds, that heated up the tap water for a few hours. It is however the cheapest hotel in Swansea, by a considerable margin. If you're staying for a few nights at most, it's suitable. If you're there for a while, it would probably be worth staying somewhere else. I'd happily stay again.

Simon Barrett
★★☆☆☆ Jul 2025

It looks like a 1970s build that has received little attention since. The room was't too bad, it was clean, even though the carpet was rucking up (see photos) and the bathroom heater had seen better days. The staircase carpets were worn out, probably because the lifts are slow and tiny. They will just about accommodate 2 people with bags! The dining room looked like it was about to have a ceiling collapse, there were several faulty electrical sockets, and the coffee machine wasn't working. Breakfast was pretty dour. If you were trying to be healthy then there were some orange slices, and small pieces of watermelon on offer. Cereals, toast and an overcooked selection of bacon, sausage, beans, eggs etc. The check in time was 3pm, and we were there about 30 minutes early. Even though the room was available they were not going to let us go up to it! Quite dismal customer service. I'm surprised it is still in business. A demolition and rebuild by a reputable hotelier would be the best thing for Swansea, as it is in a good location for the city.