The Elanza Hotel

Nice place. Spic and span rooms. Very helpful service staff. The buffet breakfast was very good and a good indian spread. Limited car parking in the basement. It is very difficult to park car as it is a very steep slope into the basement. No lift from the basement and it smells garbage.

We book two nights for our family to stay while they were in bangalore, the experience was great, staffs were very hospitable but omg after we left we check our bags and I found bedbugs inside our bag! I was so terrified, I had to wash all my clothes and had to call my family and tell them to wash all their clothes too, please I love the place and everything was great, but bedbugs is where I draw the line. I'm so horrified, now I have to do a deep clean of my room because what if there are more bedbugs!!!

We always stayed at this hotel, but this time despite directly phoning the hotel and emails, when we arrived there, staff said there is no reservation on my name. We requested laundry service which was not available. The door keys need powering frequently, which can be a nuisance. The staff mostly are very polite and helpful. Breakfast is good with good choice. The rooms look dated and need proper maintenance