The Explorean Cozumel All Inclusive

This is a chill, set back in the jungle, type of resort. There isn’t much to do and the food offered wasn’t that great. There was not room service if you stay at The Explorean. Everything closes at 10:30, so hopefully you’re not hungry late. There is also not TVs in the room. We were pretty bored. If you’re young, 20-30, I wouldn’t think this is a place for you. I think we just expected more because of other resorts we’ve gone to… and we’ve gone to a lot.

Overall experience was okay, but I wouldn’t say this was the best resort. The activities were lackluster and the food was not all that great. There wasn’t a whole lot of entertainment or things to do. The most frustrating part was the online menus not lining up with the actual services or food provided. I wanted to do some things at the spa that were online but not actually provided. The activities are scheduled for you even though there are different times and activities you can do. The front desk won’t tell you this, but the activity guide will. Overall, it wasn’t an unpleasant experience, I just wouldn’t come again.

Simply put - don't spend time or money at this resort. The staff does not care about you, and will only chat with you to eventually try to sell you on some timeshare at the resort. If you experience any inconvenience, they suddenly do not care about you. The food is extremely mediocre, the best meal I had was at the airport on the way there. All 3 reservation only restaurants had amateur levels of cooking that reflected in each meal we had. House keepers stole expensive jewelry from our room and we have a photo to back it up. Upon check out, there was no way to exit the resort due to a race blocking the only road in. This was not communicated to us until we were checking out, despite even talking with staff 2 hrs prior to check out, causing us to be late to the airport after having to walk over a mile in the rain past the race course to get to the nearest taxi. This could have easily been conveyed to us ahead of time if they cared about us at any level above a potential business deal. Cozumel is great, but do not stay here, your money is better spent anywhere else on the island.