The Firebrand Hotel

Excellent location in downtown Whitefish. We could walk to many restaurants and shops from the hotel. The rooftop area was nice and great for seeing the 4th of July fireworks. The rooms were clean and good size. However, the noise level was very very high even late at night.

Nice hotel, but not extraordinary. Expected more, given the price. Room was nice, but not much different than a Hampton Inn, just much more expensive. Hotel staff was very friendly. Location has its pluses and minuses. The plus is being close to shopping and lots of restaurants. The minus is excessive road noise. Our room was close to Hwy 93, apparently the only way to get through town. Road noise was constant all night long, especially from trucks. Hwy 93 takes a sharp left turn next to the hotel, and trucks feel obligated to hit the engine brake to make the turn. Had to resort to using earplugs, a huge disappointment for a hotel at this price point. BTW, why no bypass around Whitefish?.

We reserved a night at Firebrand and paid a very high price for a King bed room. Upon arrival (an hour after check in time) they put us in a double queen room instead with no explanation to why and we only found out after entering the room. We questioned them on it and they told us “maintenance issue”. Next, operating the shower was so confusing and challenging. They had small instructions but I’m quite surprised a shower could be so confusing. There also was no fan in the bathroom and no trash can. Small but annoying things especially when you pay over $800 for 1 night! The bed was extremely uncomfortable and because my husband is heavier I kept rolling down to his side. We both had the worst night of sleep ever. To top everything off the night we arrived we had appetizers and drinks at the restaurant. There were only two other tables occupied and almost every single staff member but 1 was almost constantly on their phones and not attentive at all. If I ran the hotel I would fire everyone there as it felt like we were almost an inconvenience. I never write reviews but after spending so much money and feeling so disappointed on our anniversary outing I could help warning others before spending their time here. I wish I had spent less at a different hotel as I easily could have and not have dealt with this.