The Frame Hotel

We stayed here for five nights. This is my first trip to Florence, and I've met so many different people, but I'm especially grateful to the tall, handsome white-haired gentleman who always dresses up, even if he doesn't know his name. He made me feel safest and most at home for five days. On the first day, I didn't know how to take hot water out of my room, but he came and kindly waited until my clothes got wet to tell me until the end. He was always kind, day or night. Strong on the outside and warm on the inside! Just wanted to say thank you. Everyone else is also friendly. The location and system of the room is superb for travelers. Other than the slightly unstable Wi-Fi, it's clean and well-served. I was embarrassed at first because the elevator was small, but I quickly got used to it and it's a different experience. I sometimes received a cold and chilly welcome in Italy, but I forgot everything about the stability and kindness of this hotel. 한국인 리뷰가 별로 없어서 고민했는데, 청결/안전/위치/서비스 가 강점인 호텔입니다!

I had a fantastic stay at Frame Hotel in Florence. The rooms were very clean , well-maintained, and comfortable. The staff was incredibly friendly and helpful, making my experience even better. A special shout-out to Daniel, his hospitality and kindness truly stood out. Highly recommend this hotel for anyone visiting Florence!

Wonderfully located hotel in the city centre right by the Cathedral and close to all of the main attractions. The rooms are modern and comfortable and you can’t hear any noise outside. There is a nice touch with free tea and cakes available in the afternoon in the breakfast room. The thing we were most impressed with at the hotel was the professionalism and attitude of all of the staff, everybody was so friendly and helpful. I highly recommend staying here in Florence.