The Green Park Hotel

We absolutely loved our stay here. The staff was great, room and everything on hote grounds was super clean and well kept. Awesome aesthetics in the room that was very charming. House keeping was great and the food at the restaurant was very good. Overall highly recommend this place when staying in Mexico City!

Honestly the only complaints I have with this place are that the noise from the road is pretty audible and the mattresses for the beds are not comfortable. But aside from that the rooms are huge and beautiful, the hotel is very pretty. They just need to add mattress toppers to the mattresses and they're golden. They even upgraded the wifi and it's pretty fast now (50-100mbps, 80mbps average)

The hotel itself was clean, pleasant and had a great location. However, the service was terrible. My friend and I were traveling alone and one day, in the mid afternoon, a man used a key card to walk into our room. No knocking, no identification, no nothing. He was clearly shocked that we were in the room and he quickly retreated. We called down to the front desk and they were shocked. They said they would investigate and call us back. After 30 mins, we had to call and them and they said it was a maintance man that accidently walked into the wrong room. However, he did not have on an uniform or say that he worked for the hotel. Also, why did the front desk need 30 mins to get to the bottom of it? We left and went to another hotel. It was very unsafe. And when we tried to get a refund for this hotel, they acted like there was not a situation and that a man did not walk into our room unannounced. They claimed that we left because we wanted to and refused to refund us. They were real jerks.