The Gritti Palace a Luxury Collection Hotel Venice

Dreamy hotel in the heart of Venice. We had a Venetian suite, which looks like a fairytale room. Upon entering, we were greeted by a huge and gorgeous fresh arrangement of the most beautiful blush pink roses I have ever seen. Also, a luxurious box of chocolates in hand made paper. The bathroom included luxe Aqua di Parma amenities. The location is perfect and right on the canal. The staff members were outstanding. We also enjoyed the lobby/lounge areas and browsing through the large signature book that holds entries from all kinds of celebrities through the decades. This is a dream stay in Venice!

The Gritti Palace lives up to the legend...truly. The people and service are exceptional. Friendly and helpful at every turn. Impeccably clean. Breakfast on the terrace overlooking the Grand Canal is the perfect start to a Venice day. Extremely satisfied.

Having stayed here previously and finding it to be an absolutely first-class hotel with the very best staff and service, we decided to go back for cocktails and dinner this year to celebrate my birthday. Upon entering the bar area we were informed that without a reservation we couldn’t sit on the terrace as it was full (8 tables were empty). Having left in disgust, my wife returned to just see if we could reserve a table for dinner that night. She was told “you’ve left it too late. No, sorry”. Marriott have managed to destroy this once wonderful institution by employing the rudest, least-polite staff I’ve come across. What a shambles it is now.