The Grove Hotel

As an event design and rental company, we love working at the Grove Hotel! Their ballroom is so spacious and has the flexibility of breaking into smaller spaces. Their staff is kind and professional, and it always feels like we are on the same team to create the best event possible. We also love their outdoor patio option for ceremonies or cocktail receptions! We can't wait to see the new renovations!

I stayed at this hotel in May in downtown Boise, and I would recommend it. The rate was fair. The location is just a short stroll away from a great variety of restaurants, shopping, coffee shops, bars, boise River, and parks. It made exploring the area easy and enjoyable. The hotel and my room were clean and felt safe and comfortable. The food and drinks at trillium, the hotel's restaurant, were delightful. The staff was friendly and attentive. While the guest services and front desk were satisfactory, I felt they could have been a bit more engaging. Overall, it was a convenient and comfortable stay in Boise. I had a positive experience.

While not a bad experience, I did have higher hopes and expectations. Let's start with the good: Nice location. Convenient walk to everything from great restaurants to the Capitol. Convention Center is close if you are attending a conference. Most of the hotel staff was accommodating and friendly. The bartender that works weekends is awesome as of June 2025. Now the not so good: one of the noisiest hotels I've ever stayed in. Between the renovations and the loud guests...Constant noise made for a forgettable stay. You can tell this hotel was 80s Best Westen build quality that was renovated. The rooms were small and unimpressive. I found hair on my bed sheets, and it was difficult to set the proper temp for the room. The bed was NOT comfortable. Housekeeping staff wasn't friendly. One lady in particular never greeted me. Just stood and looked at me even after I greeted her. This applied to most of them. There was nothing welcoming about their behavior. Also, the housekeeping is LATE cleaning. I left the room at 9 only for me to return at one with a dirty room. This is when the housekeeping lady stared at me. Television access is terrible. Remote wouldn't change channels efficiently due to a clunky menu, and I Mario Lopez, as the narrator on the movie selection screen, didn't help matters. The bartender, on one occasion, served me a beer in a dirty glass. Dirty in the sense that I had to take my finger and scrape off whatever was on it. I wouldn't recommend this hotel based on the noise alone. But it feels dated for the price, and I'm sure there are better options in the area.