The Hermitage Hotel

Love this place! Everything about this place is luxurious. If you can swing it - it's worth a stay! The staff is attentive and anticipates your needs before you even know you have them. I've stayed there twice now, and both times we had a great time. I'll be back for sure!

If you’re looking for an excellent experience, The Hermitage Hotel is a must visit. The staff go above and beyond! The architecture is amazing! The rooms are spacious and very cozy. They even brought our Yorkie Sassy2 a dog bed, water, and food bowls. We enjoyed the tub in the bathroom and the shower had just the right amount of water pressure. We were welcomed with Still Water and Fruit. We enjoyed Afternoon Tea on the Veranda Spillin' Tea With Draper James Afternoon Tea. We highly recommend!

Very upsetting! We came, and were so excited to try the 1910 happy hours. We arrived at 5:00pm and started in the grand lobby. We ordered the happy hour (champagne and a caviar deviled egg), around 5:05. At 5:30, with no water, champagne, or egg, we asked for water. At 5:45, after the bartender left the lobby (and didn’t come back), we decided to leave and go down the road to a bar that provides excellent service and products. The bartender this shift did not check on us (or other guests) the whole time we were there, and provided not great customer service. Do not recommend as far as happy hour goes. We will be back to try again, but this has set a terrible tone for us. We were so excited! Living down the street, we thought this could be a nice, upscale spot to get drinks / snacks, but this visit was extremely underwhelming and disappointing.