The Hollywood Grande Autograph Collection

Great first impression. Super clean and tidy room. One of the very best check-in experience I had in US. Impressive service and friendly but super professional handling... great job front desk. The room is excellent... the refrigerator was all stuffed and ready to go. Super comfortable bed. The location of the pool is great but super small for this size of a hotel. The pool are bar was OK. The view nice with Hollywood sign and downtown LA on both sides. So far so very 👍 The valet service was also excellent and reasonably priced... thanks for all...

We stayed here this past weekend for our first trip ever to California, I cannot stress enough how amazing it was. The service was impeccable, from the front desk staff, the Terrace restaurant to the cleaning staff, everything was perfect. The rooms were spotless, the hotel itself is modern and the rooms so comfortable with all the amenities you could want. The gym was state of the art and the rooftop pool with its incredible views were everything we could have imagined. The location is close to everything we wanted to do. It was a 10-15 minute drive to Beverly Hills and Universal Studios and Hollywood BLVD with the walk of fame was within walking distance! Thank you Thompson Hyatt for the best weekend, we hope to see you again soon!

I am a long-time Hyatt fan, so this review is based on my usual expectations. The resort is within walking distance of the Hollywood Walk of Fame, but you will pass through a few sketchy blocks on the way. Housekeeping was hit or miss. I expected fresh towels each day, yet we had to request them after a long outing at Universal Studios. On the bright side, coffee supplies were promptly replenished. The texting service made it easy to ask for extra towels and robes, and staff responded quickly. Storage space felt limited for a family of four. The room featured a stylish glass closet but only three small drawers, which were not ideal for bulkier clothes. The mini-fridge was fully stocked with items for purchase, leaving no room for leftovers. The positives deserve mention. The shower was spacious and beautifully designed, the beds were extremely comfortable, and everyone slept well. Though the hotel could not provide a fan when we asked, the fitness center was impressive and well equipped. We also enjoyed the pool area, and the pool side bar offered a relaxing atmosphere, even if menu prices were steep. My son loved the retro radio in the bedroom, and the overall décor was clean and modern, just different from my usual style. Finally, valet service was prompt and courteous every time. All in all, we enjoyed our stay, but a few adjustments—especially daily towel service and more practical storage—would bring the experience up to the high standard I normally associate with Hyatt.