The Hoste and The Vine House Hotels

First time visiting the area and this hotel so I rang reception to ask some questions about the rooms and location prior to booking. Straight away they were helpful and friendly. Really easy to park. Efficient and friendly check in process. Nice guests only area in the restaurant with a coffee machine and board games. Room was a great size. Lovely double shower and super king bed with AC. Plus a small outdoor terrace. Very easy to get the coastline 36 bus which stops directly outside the hotel on the green and takes you along the coast. We did the Norfolk coast walk which was beautiful. Breakfast was lovely. Really good selection of cereals, pastries etc and also an a la carte menu with lovely options. Would definitely recommend.

We visited the Hoste for our wedding anniversary, it was our first visit there and we'll definitely be returning. The staff were all very friendly and helpful, the room we stayed in was spotless and very comfortable. With some very thoughtful little bits that made the stay extra special. The food was excellent, I can't find fault with any meal we had. The hand-made, white chocolate and coconut truffles were especially good. But it was the little things that made the difference. The real china cups and cut glasses in the room rather than plastic. The coffee and tea in the residents lounge. Little things that they could get away with removing to make a bit more profit, but they don't so that the guest has a nicer stay. It really pushed this hotel to the top of the pile for me.

From ringing to book the accommodation to checking out the customer service was excellent. Jamie on reception was extremely helpful finding us a room to suit our needs which we were very grateful for and Acer in the restaurant was very helpful and friendly. In fact all the staff were very attentive , polite and friendly, so thank you , it made our stay extremely enjoyable and we will certainly return!