The Hotel at Black Oak Casino Resort

Service is always #1, not that I want to have more people go there, but the pool bar has done extremely well in adapting. They now serve basic food , hot dogs, pizza, pretzels.....All good. The servers Andrea !, Monica !, Kylie! , & ugh Noah. JK. But once again!!!! No place isn't any good without people. 🙂😉

Boyyyyy ohhh boyyyyy, what a treat y’all! Clean, new, amazing housekeeping staff, front desk staff, bellhops and management! This hotel is growing to add on almost 50 more rooms and the hotel is already very large, but so beautiful and spacious! The beds are comfortable, almost too comfy and you will consider extending your stay! Thankfully I do not live that far away and will be back over and over because of the top class service and kindness I and my family received while at this hotel! They just added a beautiful adult and children’s pool and activities area. There are also 2 nice and fully stocked bars at the pool area. There is so much to do! You have the HUGE casino area, the bowling alley, the kids arcarde, the jump park, the RV park and sooo much more! You will find something for the whole entire family to enjoy. Besides, come get spoiled by the staff and amenities here at The Hotel at Black Oak Casino

The room was lovely. It was clean and spacious. I understand the facility has construction going on but there was almost no hotel parking. The few disabled parking spots were taken and there is no valet service. I drove around and around trying to find a spot to unload my belongings. Eventually I had to park in the casino parking garage and was going to tote my personal belongings through the casino and down the road to the hotel. I asked the desk clerk if I could get assistance or if the golf cart they use could help bring my luggage to the hotel and I was told NO. After waiting at least an hour, I made one last attempt to find a disabled parking spot near the hotel and thank goodness a spot opened up as I drove by. I am a 75 year old woman.