The Inn At The Crossroads
American Fork · United States · 128 West Main Street
About The Inn At The Crossroads — Luxury Boutique Hotel in American Fork
The Inn At The Crossroads is an exceptional 4-star hotel in American Fork, United States. Guests enjoy a distinctive experience combining world-class facilities including bar, co working, concierge, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
We had a wonderful experience staying at The Inn At The Crossroads! Though not all of Lake City is created equal, this hotel is located in a very safe part of it. We had made previous lodging arrangements elsewhere that fell through, but the kind staff allowed us to check in at 1am in the morning and stay the week. Upon entering, we were blown away by the beautiful decor inside, and later discovered a gorgeous enclosed courtyard for hotel guests only. Though the rooms are pretty standard, the showers are incredible, and they do have mini fridges. There is a microwave for guests located in the lobby as well. There is also a restaurant on site - the food isn’t bad but nothing blew us away, which is to be expected from hotel dining. Much like the restaurant food, the complimentary breakfast was good enough - it did the job and the bagels & cheese danishes definitely stood out. There really isn’t much to do near the hotel - you’ll have to travel at least an hour for that - but we didn’t mind the drive. And though it’s located near the train tracks, the noise was minimal and didn’t bother us much. Overall, we loved the friendliness of the staff, the safe environment and the welcoming, tranquil atmosphere. We would definitely recommend staying with The Inn At The Crossroads!
I-95 shut down due to an accident and rather than sit on the freeway for hours, we decided to stop for the night. We came across this little gem of a place and I'm glad we found this over the chain options. The lobby is beautifully decorated, clean and they have easy on-the-go options for breakfast. They also have snacks, soup, and sodas for purchase as well as a microwave for quick meals. Our room was clean and spacious, the bedding was clean, and the fridge was cold. The bathroom is nice, water pressure is great but the counter was a little high for a four-year-old, or a small adult, so the little one had to stand on an upside-down trash can. The bathroom door is tilted so it is dragging on the floor a bit. There seems to be little to no soundproofing or insulation in the floor, and, predictably, we had a hippo above us that seemed to pace all morning. I wouldn't venture out at night as the area seems to be sketchy.
My fiancé and I recently stayed at The Inn at the Crossroads and had a really disappointing experience. He’s currently on crutches and got stuck in the elevator. When they finally got him out through the employee entrance, no one said a single word. No apology, no concern, not even basic human decency. Just blank stares like it was completely normal. The hotel is also way overpriced for what you get. It feels like they overcharge simply because they know they’re the only decent option in the area. The service doesn’t match the price at all. On top of that, the noise level was awful—thin walls and inconsiderate guests made it nearly impossible to get a good night’s sleep. If you’re looking for accessibility, respect, or even a quiet place to rest, I’d strongly suggest staying somewhere else.