The Iroquois New York

Stayed here as a family on our first trip to New York. Very welcoming and friendly staff. Rooms were very clean, with great shower facilities and air con. The location is perfect about 5 minutes walk from Times Square. The hotel was very quiet (we didn't hear a thing) and the beds were very comfortable. The breakfast options are basic - but good. Would definitely stay here again 👍

I've stayed in other Triumph brand hotels before, but this was my first stay at The Iroquois. It will not be my last. The location near Bryant Park was perfect. While the room was what I expected in terms of size and appointment, I did appreciate the pinpoint reading lights and the robes. Breakfast being included was also appreciated. But it was the staff that was the real stand out, particularly Jay at the front desk. Charming, helpful and ever present (I overheard him state he had worked a double and then had to cover a shift the next morning), the hotel would be well served if Jay really could be there 24/7. He was kind, gracious, full of great suggestions and genuinely seemed interested in how his guests had spent their day.

The staff is really nice BUT, for $1130.00 per night, I want air conditioning! They tried every night to fix it but it never really worked. The shower knob fell off in my hand when I turned water on. The hotel is dated, but nice. My kids rated hotel at a 7....they said it's definitely not the Four Seasons. Breakfast is good. I wouldn't stay here again. Price is way too high for what you get. You can stay at Hilton Midtown for half the price and is a little nicer. Also Hilton is right next to Central Park.