The Jacquard Autograph Collection

We had a wonderful experience at The Jacquard using a Resort Pass for a day of fun. The rooftop pool and hot tub were perfect for beating the 100° heat! We really appreciated finding shaded lounge chairs, even though our umbrella malfunctioned (thankfully, I had a backup!). The rooftop space is a little more compact than we anticipated, and additional seating would be a definite plus. The service, however, was outstanding, and our server was incredibly kind. As expected, the prices were on the higher side, but the quality of the food justified it. While the downstairs lounge area is small, the hotel's overall ambiance is lovely. We're already looking forward to our next visit!

Hotel in great location and staff of hotel are great. Great people at Valet parking. But rooms are unacceptable to live in. Rooms so small that our two DB bed one was attached to window with no space. No coffee table or table next to bed to put your phone or something plus not normal closets it is like big box in side room. Bathroom door is glass and even inside toilet all doors are glass. Have no hanger to put your towel or clothes while shower. No mirror for shaving. Worst was sheets on bed and cover so old felt rough and they do not change it at all. Front desk said they will but we put mark on cover and see it was not changed. In lobby there is no chair or sofa so if someone come met you can seat and talk. To me impossible to go back there. Their location is great. By the way can see window had no curtains and even this had to be roll up and down by hand.

Stayed a night this past weekend as we were visiting from Alaska for a wedding. The location is unbeatable in Cherry Creek, walkable to great shops and restaurants and the Gates Tennis Center for tennis or pickleball. There also appeared to be bikes available at the property for guest use, though we did not take advantage. The property was nice, clean and aesthetically appealing and the hotel staff were friendly and welcoming upon arrival. As a Bonvoy platinum I was able to check in early based on availability and check out late which was much appreciated since flight times from AK are unreasonably early and late. We were disappointed as it seemed like the rooftop pool was open to the public for day pass use? It is smaller pool area with limited seating and cabanas, we were not able to get a chair in time in the morning and the cabanas were all occupied by bachelorette type groups. We were disappointed because the pool was what we were most looking forward to before heading back to Alaska (and the reason why we booked the hotel in the first place). We spent the day walking around Cherry Creek Park instead. When we returned to the room we found that a significant amount of water had begun dripping from the ceiling over the desk so much that small pieces of drywall were falling down with it. Since we were checking out that day the hotel staff decided not to do anything about it despite it soaking our personal items and computer that was below the leak. We really wanted to love this spot, but the experience was interesting to say the least.