The Kings Arms

A stylish and spacious hotel with really attentive (but not overbearing) staff (Rahul was excellent) in an excellent location. We stayed over on a Sunday night, parked at the rear of the hotel and were given a decent size classic king room on the second floor, with a bath tub and a good bed. The room was comfortable, had all the usual facilities including a coffee machine, and had fairly modern decor. The main spaces are decorated beautifully - especially the bar / dining area. The location is ideal, in the centre of Christchurch, and next to the river. We hope to stay again!

Really impressed with this restaurant and the service we received yesterday evening! Firstly, the decor is stunning, beautifully styled and just a perfect amount of restaurant / bar combination, the seats were very comfortable and the menu choice was spot on too! I would also like to mention the staff, we had a lovely young lady who took our order but also wanted to thank Lindsey (I'm sure that was your name), who was brilliant with my dad (broken toe), very accommodating and made us feel very welcome. We shall certainly be back - highly recommend to all! Good luck with your launch in March! Kate

Room 301: When we arrived the bathroom door would not shut but the next day it was repaired. The door handle was broken luckily the receptionist had a screwdriver and my husband repaired it. The shower had no instructions and it was far too hot! Be very careful. No instructions on how to use the coffee machine - I had to Google it! No instructions for the air-conditioning. The windows do not open not even in the bathroom. The lift is tiny just enough room for two. The wardrobe is in the large shower room. The coffee machine is on the dressing table/desk and the cups, sugar etc are in the wardrobe! Why? The TV is too low to watch whilst in bed. The parking across the road is awful because the road is very busy. We parked around the back but everytime we went out or returned home we had to inform the staff to open the back gates. One evening on a Friday at 10pm I rang 5 times before anyone answered the phone. They need a different system. They did offer to move us for one night but I was far too tired. We were given a complimentary drink. The staff are lovely. It was very clean. It is in a great location. We were NOT told, when I booked the room that their restaurant was closed for evening meals because of various wedding bookings. The room is right beside the lift which is noisy. The bed/pillows were very comfortable. The one thing I have learnt from this experience is NOT to accept a complimentary drink but ask for money off the final bill.