The L.A. Grand Hotel Downtown

I decided to stay at the LA Grand because the prices were affordable and the location was amazing. I had read a few disturbing reviews but my stay was perfect. I stayed in a penthouse suite with a city view. The bathroom was astonishing. My flight didn’t leave until midnight so I asked could I keep my bags there while I kill time and they were very nice about it. I met the manager, very nice gentleman. Overall my stay was a 5/5. Def would recommend. The lobby is beautiful. Only thing I would suggest is more stuff in the pool area. It has a beautiful view just needs some colorful cabanas

Booking information never made it from my corporate required travel service. Hotel staff accommodated and honored the booking rate. Provided a very nice and clean suite. Hotel staff were very helpful. Housekeeping was very thorough and did a great job. Bed was firm, which I prefer. Down pillow, soft towels. Hotel gift shop very over priced (small bottle of Evian $4.99 , medium bottle $8.99) for the area worth getting your water and supplies elsewhere. Note that the hotel does not open the gift shop.

Beautiful hotel, but the front desk person wasn't very friendly, our room was obviously not cleaned well because the bathroom floor was visibly dirty with hair and stains. Then when I go to the pool it's fully crowded with people and there aren't enough loungers or chairs, people ended up laying on the ground or on the grass. So I just ended up leaving. I've had much better stays at hotels much cheaper then this. Looks like they want to worry about it looking nice but they forget to focus on quality. Pretty disappointed I must say.