The Laslett
London · United Kingdom · 8 Pembridge Garden
About The Laslett — Luxury Boutique Hotel in London
The Laslett is an exceptional 5-star hotel in London, United Kingdom. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, pet friendly, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.5 / 5
Absolutely outstanding experience! From the moment we walked in, the warm and inviting atmosphere set the perfect tone for the evening. The staff was incredibly attentive and friendly, making sure every detail was perfect. The food was nothing short of exceptional—each dish was beautifully presented and bursting with flavor. The ingredients were fresh, and the chef's creativity truly shined through. To top it off, the service was prompt, and the overall ambiance made for a memorable dining experience. Highly recommend to anyone looking for top-tier cuisine and impeccable service.
Terrible. Hotel sending random messages to people offering to pay for reviews. It is clear that most the reviews are scammed people. From reading other reviews managers reply saying not aware. I called the hotel asked if they are real as got a message about leaving a review then was told it was genuine and to leave the review to get paid. So here is my review i have never been. They have verified they know what they are doing regarding fake reviews. The photos look nice but i would not trust any reviews about this hotel you will be booking at your own risk.
From the outset, the service was underwhelming. Check-in was slow and disorganized, and the front desk staff seemed uninterested in resolving issues or answering basic questions. Despite having a confirmed reservation, my room was not ready for over an hour after the listed check-in time. The room itself was poorly maintained. The carpets were stained, the bathroom had visible mold in the shower, and the air conditioning barely functioned, making for an uncomfortable night’s sleep. Several advertised amenities, such as Wi-Fi and the gym, were either not working or closed without explanation.