The Leela Palace Chennai

One of a few 7 star hotels in Chennai. Located near the sea, the ambience is quiet and relaxing. Maintenance is very good and as a customer we cannot ask for more. The staff need to be given some orientation and detailing of day-to-day activities so that customers are not left searching. Special instructions should be given to staff to address the questions of customers who look "simple" and are not "so informed". Food quality of South Indian dishes is ok. Needs improvement to meet the standards of gourmets. :) Parking is plenty and the drivers are helpful.

Me and my teenage son I have been staying at The Leela Palace Chennai for the past week, his very first visit to India and it has truly been a special and unforgettable experience for both of us. The warmth, professionalism, and thoughtful touches throughout our stay have far exceeded our expectations. We’ve been fortunate to stay at exceptional hotels across the globe, but The Leela Chennai has genuinely redefined what service and customer experience can be.This hotel sets the bar incredibly high. From the beautifully maintained spaces to the consistently kind and attentive staff, every detail reflects a deep commitment to excellence and hospitality. Thank you for creating a place that feels so special. We will carry this experience with us for a long time.

Very nicely maintained and pleasant hotel with friendly staff. The breakfast and spa were also well done. The filter coffee is good so be sure to ask for that rather than regular coffee. Unfortunately the view out to see is marred by a dirty and polluted river inlet. Given the view is a key feature I hope the hotel can somehow contribute to a clean up campaign. As a guest I wouldn’t mind having a small add on to the bill to contribute to the effort.