The Level At Melia Barcelona Sky

Absolutely gorgeous high-rise building (28 or 29 floors) packed full of amenities. Pretty restaurant downstairs, fantastic cocktails at the upstairs restaurant/bar, terrific spa amenities & especially staff. My experience would have been different without access to the Level Lounge on the 25th floor, but it made all the difference once I discovered that it functions as a VIP version of the front desk on the 1st floor. Tapas & drinks are available for free all day & the wonderful staff including Luisa & Gustavo handled my various requests immediately- something not possible downstairs, as this is an extremely busy hotel also catering to corporate bookings. Downstairs, you might get into line for a small question & realize after awhile that someone ahead of you is handling a reservation for 15 people. Besides an incredible view of the city, the Level Lounge handled concierge services, bag check & called both the front desk & maintenance for me on top of giving some great info about local attractions.

This is not a luxury hotel and was a complete disappointment. Do not pay for “The Level” it is a waste of money. The website is deceptive regarding spa access. You get one thirty minute entry for the entire stay, no matter if you stay one night or ten nights. But you aren’t missing out as the spa is in poor condition. Steam room is broken, the hot tub has tepid water which caused irritation to my skin. The front desk person at the spa was very nice though. Regarding “The Level” room. We first walk in and notice that our door is broken and does not close properly unless you slam it. This becomes important later when the cleaning staff came to service the room and did not close the door behind them… We came back at night and our door was ajar and completely unlocked… Luckily nothing was stolen but this is a major security issue. The room itself was clean but lacked a trash can and both the coffee machine and the safe were broken. As other reviewers have mentioned, the toilet had a strong sewer smell emanating from it at times. “The Level” lounge was fine and the food server was very friendly but the available snacks looked and seemed to be left out all day. Also, the lounge does not open until 9am so do not expect to grab an espresso on your way to the airport or a meeting. Overall, I really regret booking a room at “The Level” because the level of service does not come close to matching the price.

Be careful leaving your stuff in your Room or Lobby valet. I got all my Diesel and G Start polos stolen before my flight thinking they would be in security. Call them up after arriving and all by magic they were found in the lost n found. And they even said the close were forgoten in the room when I check out. I never and repeat never take my closes out of my suitcase on short stay. Be awara and do not trust them.