The Loren at Pink Beach

Amazing hotel. Rooms are gorgeous and clean with huge balconies directly overlooking the stunning ocean. Chaises are abundant and food is delicious. We appreciated breakfast being open til 11 every morning. Staff was overall terrific and friendly. This is a boutique hotel that is best suited for adults. Taxis are easily available with lots of terrific restaurants 15-20 minutes away. Need to add a coffee shop and a sundry shop.

My recent stay at The Loren did not disappoint. The staff was personable, friendly, and made us feel like we were their top priority! The food was delicious at every meal and we enjoyed giving our compliments to the chef in person! Our room was beautifully decorated and spacious. Our balcony was perfect for a quiet time out with the view and sound of the ocean! I look forward to returning in the future!

Update: Management reached out and offered to invite us back for a two night comp. stay but still reluctant to take full responsibility for the disruption for the ***whole**** weekend. They still downplayed it until I called them out on this. They did pick up lunch on Sunday. I'm a bit skeptical that things will change though as reading more reviews below, it seems others have complained before with no changes. IF I do return, I will be sure to ask if there are any weddings/events planned during my stay. I also read in other reviews that the food and service was bad but we did not have this experience. In fact the opposite, staff and food were great. I hope they change their event policy which is easily fixed by requiring a hotel bookout when scheduling events. We stayed here about seven years ago when it first opened and LOVED it here. This trip was very disappointing. The rooms are beautiful but you could end up in a situation where a wedding takes over the property and you will not have access to the property. My poor review of service is not a reflection of the staff, the staff are fantastic- from Maryanne in the restaurant to the great pool staff (Dominico sp?) My poor review is for management and the reservation staff. We were told a DAY before arriving that there is a wedding and the ONLY restaurant ( they have a bar with bites too but not a restaurant) would be closed on Saturday night. What? We were looking forward to a long very chill weekend without needing to go off property. It is a great venue for a small intimate weddng but a nice hotel needs to properly inform and accommodate all guests. The truth is, the restaurant was not available Friday night, Saturday night or for lunch Saturday. We are still here so lets see about Sunday. In advance of arriving, I expressed my concerns and no one replied. I thought, okay when i get there the manager will make it right. No such luck, instead they gaslighted us and acted as if we are craxy to expect so much. There are a lot of beautiful island options, this location will not be on my return list. My suggestion, go to the Rosewood or another location where they can accomodate a wedfing and other guests.