The Lyall Hotel and Spa

I thoroughly enjoyed my stay at The Lyall Hotel! The front desk staff, especially Kun and Olivia were amazing (there was another front desk staff member who was also fantastic however I did not catch his name)! They were all very thoughtful and helpful towards any concerns or issues we had during our stay (like connecting to our streaming services online and helping us carry our bags to and from our car!!).The bar and kitchen staff, including Sylvia were so kind and friendly every morning. The a la carte breakfast was fantastic and the coffees were superb! The rooms were luxurious and spacious and the decor throughout the hotel was beautiful. I can't wait to go back again!!

I stayed with my partner for the first time just as a little getaway from home and the stay was seriously amazing! Marie was the most beautiful welcoming lady ever. I have never experienced such a welcoming welcome at a hotel before. She made sure I got to the room okay, went through everything with me and checked up on us after check in to ensure there was nothing else she could do to make our stay any better. The service was unreal.

Location is good. Rooms are normal clean room but I wouldn’t say there is anything unique about them. Certain missing some of the 5 star touches. Unlike every other hotel that provides water for their guest this does not aside from purchasing from mini bar. There is no gym. There was no turndown service, no pillow menu (I mention this only because I read in other reviews that they had one). No adapters provided. Location is good but at the price there are other places that are probably are more interesting and preferable. The hotel misses the mark because it does have the boutique hotel touches that a lot of other 5 star boutiques have and doesn’t compare to 5 star luxury. I have mostly compared to other 5 star boutique hotels I have stayed in past and this doesn’t come close to it