The Malvern

My partner and I have stayed at The Malvern Spa around seven times now, and every single visit has been exceptional. From the moment you arrive, the staff make you feel welcome — always polite, attentive, and consistently going above and beyond to ensure your stay is perfect. The rooms are clean, spacious, and offer great value for money. The overall atmosphere is one of calm and luxury without any pretension. The pool area is a real highlight – beautifully maintained, with friendly staff regularly on hand to offer drinks and keep the area spotless. The food at the restaurant never disappoints. I’ve had one of the best beef burgers of my life here, and the quality and consistency of the meals are always top-tier. Everything is cooked to perfection, and the dining experience complements the relaxing vibe of the spa perfectly. Spa treatments are consistently excellent too – the therapists are professional, welcoming, and clearly passionate about what they do. The relaxation room is a thoughtful and peaceful addition, and it really helps you switch off completely. A special shoutout to one of the managers, Ollie, whose sense of humour and warm personality always make us feel like valued guests. He genuinely enhances the experience and is a credit to the team. We’ve enjoyed every single stay at The Malvern Spa and will continue to return — it truly is our go-to place for a relaxing escape. Highly recommended!

My partner and I had a wonderful time at the Twighlight evening, celebrating our anniversary. We both agreed the massage by Izzy and her colleague were the best we’ve ever had. Ollie and the restaurant staff were extremely friendly and the food was top quality. All the facilities were great and the service matched. It didn’t feel pretentious, which some places like this can, it was friendly, welcoming and totally enjoyable.

Lovely, relaxing time at the Malvern Spa Hotel. Very friendly staff. Rooms, spa and saunas were clean and well kept. We had pedicure, manicure and massage as part of a package deal. Very reasonably priced. Check their website for details. The only downside we had was the lift was out of order for the few days we were there which unfortunately was the bank holiday so they had problems sourcing someone to fix the lift. We are of limited mobility but the lift being out of order did not cause much of an issue. There were lockers to stash a change of clothes and we spent the majority of our days in the spa area in robes and swimming costumes (most people did). The restaurant allowed you to eat in your robes apart from evening meals where you had to dress for dinner albeit casual. We had a very good afternoon tea and evening meals in the restaurant. A variety of vegetarian, vegan and gluten free options were available for breakfast, lunch and dinner. All in all we enjoyed our stay and would definitely visit again.