The Mark

The location is perfect. The rooms were nice. The hot dog is to die for and most importantly Deborah who works. The front door made us feel right at home. If we could give an extra star specifically for Deborah we would.

High end hotel near Central Park, The Met, Madison Avenue. It's Old School New York so if you like that, you'll like this hotel. The service is impeccable. Shout out to Mia and the other girl at the front desk Saturday morning 6/7/25. I arrived before check-in because my plan for the day changed. They quickly accommodated me and got me into my room. It's the little things I appreciate like, upon checkout early the next morning, as I approached the desk, Mia said good morming Ms. Johnson. Old school. Classy. Nice bathrooms with shower and tub. I had a view of Madison Avenue. Overall, nice experience. Thanks to the staff.

We had brunch outside and the experience was underwhelming at best. Given the overpriced menu, we expected a corresponding level of food quality and service—but The Mark fell far short. The setup was disappointing: flimsy plastic chairs and an unsecured tablecloth that kept flying up with the slightest breeze. The food was average at best, certainly not worth the price. Service was where things really unraveled. When a sudden downpour soaked our table—even under the umbrella—the waiter didn’t check on us once. When we asked to be moved inside, we were curtly told there were no tables available, with no mention of the bar area or couches where we eventually seated ourselves out of sheer initiative. We also waited 30 minutes for our food, which arrived without any silverware. So we had to wait another !10 min! to get it. Overall, a frustrating and poorly managed experience. For a place that charges premium prices, this level of carelessness is unacceptable. I wouldn’t recommend it—and frankly, places like this deserve to be boycotted.