The Maxwell New York City

The hotel was pretty nice for the price. Compared to other hotels in the area it was more affordable. The lobby is beautiful and overall the decor is great. We had a Suite which was a pretty good size. However, the bathroom could be bigger. We were able to push check-out 1 pm which was nice. One thing that bothered me was that the room wasn't ready when we got there around 6 pm but fortunately we only had to wait a few minutes as the cleaning staff was finishing up.

I stayed here for my birthday and it was pretty alright. Their vegan burger was truly delicious. Most staff members were quite pleasant. In all honesty, the rooms are cozy but many of my friends complained how small it was in comparison to their hotel rooms they rented that weekend for better value and amenities. I ran into a few issues while staying there including an unpleasant situations and staff members. I probably will not be returning unless it’s a work-related trip that’s being covered.

The service was standard but you can tell the staff was not happy being there. The most friendly staff was actually room service and not front desk or the bar. The hotel amenities were standard and nothing special. They do charge you a service and destination fee that is nonrefundable. And they don't tell you this until you get there. The bed was uncomfortable and have me back pain from one night's sleep. The room size was ridiculously small it felt like a mini cell rather than a hotel. Not recommended for people with claustrophobia. The bathroom had no fan and the shower head was covered in mold.