The Mosaic Hotel Beverly Hills

We came here for a medical procedure, to stay to make it easier. We drove here from Dana Point. The staff here is wonderful, bartender was fun, my breakfast this morning was out of this world!! I had the avocado toast with scrambled egg. Was delicious. 😋 The girl at the desk gave us printed out restaurants for dinner. Everything is walking distance which made it that much easier. We would definitely stay here again.

AMAZING FRONT DESK RECEPTION!! We were blown away by the kindness and thoughtfulness of the front desk team. As we entered the lobby, the staff surprised my daughter by singing “Happy Birthday", it was such a sweet and personal touch! When we received our room key, we found a special birthday message on the envelope, and to top it off, a beautiful handwritten note was waiting for us in the room. Thank you to the incredible team for going above and beyond to make her weekend so special. Moments like this turn a great stay into an unforgettable one! ✨️

I wish I could say nice things about this place bc it was in a great location and cute place. Even nice to sit and have coffee in the morning was nice. But the service was terrible. 3 weeks prior to stay I called they had put me in the wrong room, I said that I had to have A different room or I would need to change hotels. She called me back an hour later to say she was able too. When we got there the night of our stay we were back in the wrong room. It was a mess. We were told the lady who would be able to help us was the lady who called me prior to the stay and said she was able to put me back in my original booked room. We talked to her the next morning and she made it clear she didn’t care. I had emailed someone and they never bothered to email me back. This was a second time stay the first was no problem at all so it was really a let down to be treated like that.