The Northgate
Bury St Edmunds · United Kingdom · The Northgate Northgate Street
About The Northgate — Luxury Boutique Hotel in Bury St Edmunds
The Northgate is an exceptional 5-star hotel in Bury St Edmunds, United Kingdom. Guests enjoy a distinctive experience combining world-class facilities including garden, parking, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.4 / 5
Somewhat of a strange experience. It's less hotel, more Air b&b. It's an unmanned former hotel where you collect keys from an external key box and then let yourself come and go without seeing any staff. Fine for me, but this may not suit everyone. Excellent location for the centre of town, good sized, well appointed rooms and a reasonable amount of on site free parking.
Beautiful meal had by the 4 of us. I had the beef cheek it was just stunning. Really good coffee too. The only criticism I would have is whilst the staff are all lovely and friendly they are not very 'attentive'. Don't do service checks, / ask if you need anything else / offer more drinks or check your drinks are coming when they can see you've been waiting. If they can nail that then 5 stars. I'd def recommend a visit and will go back.
Room looks magnificent, bed comfortable. But there's no water in the bathroom, hot or cold, there's no answer on the telephone when you call to ask them to sort it out, and there's no response to email. So disappointed that I can hardly begin to put it into words. No idea where I can go for a shower before attending a funeral this afternoon.