The Oaklander Hotel Autograph Collection

The Oaklander was a very nice hotel. We stayed there for a few nights and it's was very relaxing. There is plenty of grass nearby for pets, and overall it is such a nice hotel. If you happen to came across a book that says autograph collection on it in your room, the Oaklander is #176😊

Great hotel in the heart of Pitt. Spacious rooms and an affordable price. Close to everything. Only gripe was the restaurant in the hotel is to really kid friendly, but there are plenty of places to eat around the hotel. If you don’t valet, you can park in the garage across the street. You may run into an issue as you try to load your luggage outside the hotel as parking is limited. The attendant helped us figure out where to park the car while we loaded our luggage as we checked out (family of 4).

I have always been a fan of Marriott and expected a high level of service, which makes this experience all the more deeply DISAPPOINTING. After checking out on June 7th, I realized I had left a pair of pants in my room. I immediately submitted a Lost and Found request through the official channel and followed up multiple times. More than a week has passed, and I have received absolutely no response - no calls, no emails, no acknowledgment whatsoever. The complete silence from the Lost and Found department is not just unacceptable - it’s a blatant display of neglect. I’m genuinely shocked and disheartened by the utter lack of responsibility shown. It feels like no one in that department is even trying to do their job, and that level of apathy from a Marriott property is appalling. I expected professionalism and care. Instead, I was met with silence and indifference. I am thoroughly disappointed and, unfortunately, cannot recommend this hotel to anyone after such a careless and frustrating experience.