The Ocean Club A Four Seasons Resort Bahamas

We chose the Dune Restaurant to celebrate our son’s birthday. The grounds are breathtaking, over looking the ocean. We were greeted and welcomed by the host then shown to our table. We had the pleasure of enjoying an exemplary level of service by Makeisha and Silvaro. Our food was hot and so delicious. Makeisha and Silvaro actions and the way they catered to us was so undeniable that they wanted to ensure our birthday dinning experience would be one to remember. It truly was a dining experience we will reminisce for years to come. Thanks Makeisha and Silvaro for making our night one to remember :))

This is by far the best experience my family have had at a resort. The service, the room, the staff; everything was amazing. Special shoutout to Clarice for taking care of us along the way. We will be back!

Four seasons carries the weight of a prestigious name, but it doesn’t quite live up to it. Service is slow and inconsistent, with repeated orders and long delays, and staff fall short of the brand’s usual standards. Despite nearly a week’s stay, we were still being asked if we were guests—even while carrying a Four Season tote. For the price, the experience feels far from refined—more marketing than substance, at an unjustifiably steep cost. Writing this in hopes that management takes note—these issues are unlike anything we’ve experienced at other Four Season properties, and also for further guests to curb their expectations.