The Omni King Edward Hotel

Stayed back in November during a very busy time (the week of the Taylor Swift concert). Staff was so friendly and accommodating. We had a Premier Room which was so beautiful! Super spacious with lots of room to get ready in. Staff happily provided a sleeper bed (with an extra fee) for my sister that stayed with us after the concert. Location is great, close walking distance to Roger’s Centre. The hotel also had nice events catered to the concert like friendship bracelet making. Didn’t have time to attend this, but loved the extra touch. Didn’t have the food here, but the coffee provided in the lobby was great! Would stay here again!

A fine classical style hotel in an excellent location. Room was spacious and well furnished. However, the air conditioner was very noisy with no speed control for the fan. The staff at the Reception were attentive and helpful. The food menu at the Consort Bar was very good with something for everyone and the service by Kenny was warm and friendly, much appreciated. The wax fruit bowls in the lobby is better replaced by bowls with real fruits or nothing at all.

We recently visited The Omni King Edward Hotel as a potential venue for our wedding. Leading up to the appointment, communication via email and phone was great — professional and responsive. We had high hopes going in. However, the in-person experience didn’t quite match. We arrived 15 minutes late due to downtown traffic (which we understand can be challenging), but from the moment we got there, the site tour felt rushed. We were shown the three event spaces quickly, and when it came time to discuss details like pricing or view hotel rooms and bridal suites — which were discussed beforehand — we were told there wasn’t enough time. Rather than having a proper sit-down in an office or meeting room, we had a brief conversation in the hotel lobby. The whole experience felt hurried and a bit impersonal, especially given how important this type of decision is. We fully understand that being late may have impacted timing, but for a venue tour of this scale, we expected at least a full hour of focused time. The hotel is beautiful and historic, and I still believe it has a lot to offer. But based on our visit, we didn’t feel we were given the attention or time necessary to truly consider it.