The Otis Hotel Austin Autograph Collection

The Otis @ Austin provided my family a fantastic stay. We were checked in with ease and were given a wonderful room on a high floor. All rooms were cozy and comfortable for our one nigh stay. I came here specifically to give shout outs to Matt and Jay from the restaurant. Jay, our server was outstanding, kind, and thoughtful. The manager of the restaurant, Matt, has shown to successfully run a compassionate team. Another shout out goes to Key. Sadly she didn't check us in, but we were greeted by her sunshine smile and personality upon check out. I can see the extra mile that she takes to make customers of the Otis feel welcomed, even for their departure. I would highly recommend all staying here. The location was nice, the views from the rooftop pool were splendid, the rooms were cozy and clean. What else can I say that hasn't been said already? Book your stay now!

Words cannot express how amazing our stay was at The Otis. My husband and I stayed here for our anniversary and from the moment I walked in I was greeted by Trent at the front desk. Super smooth check in, we got upgraded to a corner room with a view of downtown!! Was the best room ever! And then got a sweet welcome gift of wine and chocolates for our anniversary!!! They even have a record player in each room and give you a custom record playlist for your stay. So thoughtful! Rooftop pool and view were amazing!! During the day we had it all to ourselves and at night was a great vibe. Acre 41 restaurant was awesome. And we truly loved every second we spent here. Honestly so much more than we could ever thought. We will 100000% be back. Thank you staff for such a great experience!

I recently had the pleasure of staying at your AC Hotel, and I’d like to highlight the outstanding service I received from your front desk associate, Keyana. From the moment I arrived, Keyana made me feel genuinely welcomed. Her professionalism, warmth, and local insight were remarkable. She went above and beyond in recommending incredible food and entertainment options that made my time in the city unforgettable — every suggestion was spot-on. Keyana is a shining example of what true hospitality looks like. Her attentiveness, enthusiasm, and care for guests elevated my entire experience. She is a tremendous asset to your team and deserves to be recognized. Please pass along my sincerest appreciation to her. Warm regards, Jack Dash