★★★★ 4-Star Luxury Hotel

The Pally behind 13 Palace Road Kirkwall Orkney STL OR00122F

Kirkwall  ·  United Kingdom  ·  13 Palace Road

4.1 313 guest reviews

About The Pally behind 13 Palace Road Kirkwall Orkney STL OR00122F — Luxury Boutique Hotel in Kirkwall

The Pally behind 13 Palace Road Kirkwall Orkney STL OR00122F is an exceptional 4-star hotel in Kirkwall, United Kingdom. Guests enjoy a distinctive experience combining world-class facilities including parking, and more with the personalised warmth that defines great boutique hospitality.

Amenities & Features

Guest Reviews 4.1 / 5

Jasmine S
★★★★☆ May 2025

Large old room, tons of space which I suppose is part of why it was so expensive. My only complaint was that the shower had an on demand water heater and the water pressure was so weak. The place I stayed at after this also had on demand water heater and the pressure was good so I know it’s not just the way it is with on demand. Great location, felt clean, safe, and comfortable.

Reggie Jay
★★★☆☆ Jun 2025

Staff were friendly and helpful. Breakfast good, filling and well-staffed. Fish Curry was wonderful! Husband had pan fried haddock with capers and stacked potatoes. He loved it. That’s the end of the good. Rooms were located up the stairs down a bare, musty smelling hallway that was like a maze. Opened the room to a full whiff of mold and we had this room for 2 nights. Uggh. Room was pitiful. Carpet, curtains were nasty. Very tiny, old, small bathroom. Booked for us thru our tour company and to say we were disappointed is an understatement.

Paul & Judy Exton
★☆☆☆☆ Apr 2025

The Good - Location, parking, staff and breakfast The bad - First room 101A -you open the door and are greeted by a long winding narrow corridor that ends in a room slightly bigger than the bed. No room for cases or to sit down (staff stated "this is one of the new room"). We asked to be moved and they obliged. Room 207, we were told was a more traditional room layout but was "an old room, yet to be refurbished". You pay the same for either old or new which is ridiculous. The room was larger and suited us but that was the only good part. Toilet took 10 minutes to refill and would not fully flush, shower pressure was so low that you can't get your head under enough to get it wet. TV could not get enough signal on any channel and may as well be removed. Bed was so soft and old you spent the night both rolled together in the middle and we are not big people. The hotel is very old but that does not give reason to be selling rooms like this. There was no one working reception when we left, just a key box and no phone in the room. Frankly we could not wait to leave anyway. Worst stay anywhere we have booked worldwide, at exorbitant prices.