The Palms at Prampram

I had a weekend getaway with a group of friends. Overall experience of the group? It was AMAZING! The services from booking the place to departure was impressive. The environment is so clean and the staff are so friendly, professional and responsive. The food was good and always timely. We are definitely going back.

I visited the resort for lunch on New Year’s Eve. The view is beautiful but the experience was extremely underwhelming and definitely disappointing. Firstly the resort is in dire need of a facelift; dirty pool, old furniture, rotting planks, dead grass,chipped plate. The service was below average, there was no music for such a festive season. Food was tasteless and took too long with restricted menu options. The beach is really clean but is not easily accessible to guests. However if you are brave enough to walk over the rocks, there’s a flat sandy area right next to the Palms where you can enjoy the beautiful clear ocean.

Lots of potential but not there yet. Great rooms, modern and well designed. Good staff. There's barely any signage to direct you from town. Beach is not as scenic or well kept as one would expect. Not your place if you're going for a beach scene. Showers in my room wouldn't flow when it came time to bath. Eventually we had to change rooms but my view is that this problem could have been avoided if someone did their checks. Also, the compound could have been better kept with old furniture lying around on the lawn and the bar was ran down. Also, there's not much to do so not the place for a long getaway if you like activity. The masseuse is great though. You'll enjoy that. Not bad but could be so much better.