The Palms Town & Country Club
Gurgaon · India · B Block Sushant Lok
About The Palms Town & Country Club — Luxury Boutique Hotel in Gurgaon
The Palms Town & Country Club is an exceptional 4-star hotel in Gurgaon, India. Guests enjoy a distinctive experience combining world-class facilities including bar, concierge, gym, and more with the personalised warmth that defines great boutique hospitality.
Guest Reviews 4.2 / 5
This resort speaks luxury, great hospitality. I booked this resort for my husband's birthday and it made our day so special. Got full on VIP treatment, free upgrade, luxuries room. Must recommended for family and even for 1 day staycation. Fully enjoyed my stay at the resort. Lip smacking food, great ambience, excellent property, classy crowd, fragrant ambience.. We were so happy with the stay , worth it.. 5 ⭐⭐⭐⭐⭐.
The worst stay of my life, and i will tell you why not to choose this 1. I had to call 5 times to front desk to get the wifi fixed 2. Even basic amenities are not present- dental kit, bathrobe! 3. The food menu in breakfast is so less, i would rather prefer to have the breakfast at home 4. Swimming pool is small 5. Property just looks good in photo , in reality its just small!
The customer service needs a complete overhaul. The food quality, however, is great. The rooms and banquet rates aren't worth the price. It's the location and the good food that keeps the place afloat. The staff needs a lot of soft skills training.