The Partridge Inn Augusta Curio Collection by Hilton

Wonderful experience. The valet NORMAN went above and beyond to take care of our needs. He's very professional and personable. He is definitely an asset to the beautiful place. Breakfast on the porch under the magnolia trees was perfect. Highly recommend you try out this wonderful piece of history in Augusta Ga. Ask for Norman

We had a Delta flight diverted from Atlanta to Augusta. It was a nightmare since stuck on the plane on the tarmac for close to 7 hours!!! This hotel took our reservation at 2 am and booked us into a quiet room. They accommodated many people from our flight and some people had no luggage so they provided complimentary goods. We missed the shuttle to airport the next morning but had the most delicious breakfast there. Since we only stayed at this hotel less than 7 hours, each person working was smiling and happy and most helpful. I wish we had more time because the service was fantastic. Had to look up the website just to see what the hotel actually looked like. I need a reason to come back just for the fabulous service. Well done…Delta needs to copy your game plan.

I was disappointed with my stay for several reasons: 1. The rooms, while cute, aren’t dark and extremely loud when trying to sleep. The air conditioning unit is very loud and noisily kicks on every 30 minutes. The doors have enough light to create a glow in the room while attempting to sleep. We also happened to be there during a night there were 3 weddings. Lots of unquiet people. 2. The service lacked. While people were friendly they weren’t helpful. It’s possible they were overwhelmed by the volume of guests utilizing valet, bar service, or asking questions. Waits were long and alternative options for parking, eating, or activities weren’t available. I was traveling solo with my 7 year old on my way to the beach. Our drive was much longer than anticipated and we needed some good rest and food options and didn’t get them. 3. The food from the restaurant wasn’t worth the cost. Do some research and find an off campus choice. I order a steak for my salad and I got 80 % fat and 20% meat. My daughter’s salmon was over cooked and just not very good. Quality control just wasn’t there on a super busy weekend. 4. The location was fine in that it got me a good break from driving. However, there is nothing near by or walkable. Or at least the staff made it seem it wasn’t a good idea to walk anywhere with my daughter.