The Petersham

Stayed at the Petersham with my daughter and two grandchildren aged 13 and 21 months. We had interconnecting rooms which were perfect. The staff were extremely friendly and nothing was too much trouble. The hotel is lovely with beautiful views and a short walk into Richmond. As we had a toddler with us we didn't use the dining room but had room service which was excellent. Will definitely be back

We hosted our wedding lunch at The Petersham Hotel and couldn’t have asked for a better experience. Amy and the team went above and beyond to create bespoke arrangements that made the day feel truly personal and special. On the day, every member of staff was warm, professional, and incredibly attentive. They made sure all our guests were well looked after and had a fantastic time. The food was outstanding , beautifully presented and absolutely delicious and many of our guests are still talking about it. Huge thanks to the whole team for making our day so memorable. Highly recommend The Petersham for anyone planning a special event.

We recently held our wedding at The Petersham Hotel in Richmond, and it truly exceeded every expectation, a flawless experience from beginning to end. My husband and I arrived on the Thursday, with 16 of our closest friends and family joining us from Friday through the weekend. Many of us stayed right through to Sunday and Monday, and every single guest was utterly enchanted by the hotel, from the serene setting and panoramic views over the Thames to the calm, elegant atmosphere that flows through every corner of the building. From the moment we arrived, the service was impeccable. The hotel operates like a well-oiled machine, the team is experienced, polished, and effortlessly warm. Even the General Manager introduced himself to us personally and was absolutely lovely. It’s rare to feel so welcomed and looked after at every level, but that’s exactly what The Petersham does and with grace. Our wedding day was unforgettable. The ceremony room, overlooking the river, was light, beautiful, and serene, an idyllic place to say our vows. The Terrace Suite, where we held our wedding breakfast, was elegant and atmospheric. Later, we danced the night away in the Wine Cellar and enjoyed an incredible buffet, the space was unique and added a special intimacy to the evening. Simon, our food and beverage contact, was extraordinary. He went above and beyond at every turn, organising every detail with quiet precision, supporting us calmly throughout, even coming to our room to walk me down to the ceremony. His thoughtfulness and professionalism were deeply appreciated. He even boxed up our cake for guests to take home, a small touch that meant so much. The wedding breakfast was served perfectly, every dish hot, delicious, and delivered seamlessly to the right guest. The portions were generous and beautifully cooked, with rave reviews from everyone. The evening buffet and daily breakfasts in the stunning, light-filled restaurant overlooking the Thames were equally impressive, plentiful, tasty, and stylishly presented. One of the most surprising things was how fair and reasonable the pricing was for such an outstanding level of service, food, and setting. There’s real value here, with absolutely no compromise on quality. The rooms were elegant, peaceful, and comfortable. Every member of staff, from reception to housekeeping to the dining teams was friendly, helpful, and genuinely invested in making our experience perfect. The Petersham reminded us of a wonderful blend between The Savoy and Betty's Tearoom, refined and romantic, but with warmth and heart. It is a truly special venue, beautifully run, and an absolute dream for a wedding. We are already planning our return as this place will forever hold a place in our hearts.